BluBuddy Terms of Service

Effective date: 2026-30-16

Welcome to BluBuddy. These Terms of Service ("Terms") govern your access to and use of the BluBuddy mobile application, website, and related services (collectively, the "Service").

These Terms are a product and engineering starter draft and should be reviewed by legal counsel before publication.

1. Acceptance of Terms

By creating an account, accessing, or using BluBuddy, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 13 years old to use BluBuddy. If you are under the age of majority in your jurisdiction, you may use the Service only with the involvement of a parent or legal guardian where required by law.

3. Wellness-Only Service

BluBuddy is a wellness and journaling service. It is not a medical device and does not provide medical care, psychiatric care, crisis intervention, diagnosis, treatment, or professional healthcare advice.

You should not rely on BluBuddy as a substitute for licensed professional care. If you believe you are experiencing an emergency or crisis, contact local emergency services or a qualified crisis resource immediately.

4. Accounts

You may be required to create an account to use some or all features of the Service. You agree to:

- Provide accurate and complete account information.

- Keep your login credentials secure.

- Notify us promptly if you believe your account has been compromised.

- Be responsible for activity that occurs under your account.

We may suspend or terminate accounts that violate these Terms or create risk for BluBuddy or other users.

5. User Content

You may submit or create content in BluBuddy, including notes, reflections, messages, tags, and support information ("User Content").

You retain ownership of your User Content. By using the Service, you grant BluBuddy a limited, non-exclusive, revocable license to host, store, process, transmit, and display your User Content solely as needed to operate, maintain, secure, and improve the Service.

You are responsible for the content you submit and agree not to upload or submit content that:

- Violates applicable law

- Infringes another person's rights

- Contains malicious code or harmful material

- Harasses, threatens, or abuses others

- Attempts to misuse or interfere with the Service

6. AI-Assisted Features

BluCare may provide AI-assisted features that summarise, reflect on, or respond to User Content. These features may be inaccurate, incomplete, delayed, or unavailable.

You understand and agree that:

- AI outputs are provided for general wellness support only.

- AI outputs are not medical, legal, financial, or therapeutic advice.

- You remain responsible for your decisions and actions.

We may modify, suspend, or discontinue AI-assisted features at any time.

7. Subscriptions and Billing

Some features may require a paid subscription, including BluBuddy Pro.

If you purchase a subscription through Apple:

- Billing is handled by Apple through your App Store account.

- Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.

- You can manage or cancel subscriptions in your Apple account settings.

- Refunds are handled according to Apple's policies.

Pricing, feature availability, trial offers, and subscription terms may change as permitted by applicable law and platform rules.

8. Acceptable Use

You agree not to:

- Reverse engineer, scrape, or attempt to extract source code except where permitted by law

- Circumvent security or access controls

- Use the Service to distribute spam, malware, or abusive content

- Interfere with the operation of the Service

- Use the Service in violation of any law or regulation

9. Privacy

Your use of the Service is also governed by our Privacy Policy:

https://blubuddy.framer.website/privacy

10. Service Availability

We work to keep BluBuddy available and reliable, but we do not guarantee that the Service will always be available, uninterrupted, secure, or error-free.

We may change, suspend, or discontinue any feature of the Service at any time, with or without notice, subject to applicable law.

11. Termination

You may stop using BluBuddy at any time and may delete your account from within the app if that feature is available.

We may suspend or terminate your access to the Service if:

- You violate these Terms

- Your use creates legal, operational, or security risk

- We are required to do so by law

Termination does not limit rights or remedies that accrued before termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" TO THE MAXIMUM EXTENT PERMITTED BY LAW. BLUBUDDY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

We do not guarantee that the Service or any content generated by the Service will be accurate, complete, reliable, or suitable for your needs.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUBUDDY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, REVENUE, PROFITS, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLUBUDDY'S TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

- THE AMOUNT YOU PAID TO BLUBUDDY IN THE 12 MONTHS BEFORE THE CLAIM, OR

- USD $100

Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

14. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless BluBuddy and its affiliates, officers, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising out of:

- Your use of the Service

- Your User Content

- Your violation of these Terms

- Your violation of applicable law or another person's rights

15. Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of laws principles, except where applicable law requires otherwise.

Any dispute arising from these Terms or the Service will be resolved in the courts located in, unless applicable law provides otherwise.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and provide notice where required by law.

Your continued use of the Service after updated Terms take effect constitutes acceptance of the updated Terms.

17. Contact Us

If you have questions about these Terms, contact us at:

- Support email: geyserlg@gmail.com